A Day in the Life of
You get to the office early so you can finalize the leasing activity report ahead of a meeting with one of your landlord clients this afternoon. You chase down final updates from your team. As the emails come in, you put together a list of final updates and send them on to an associate broker to update in the report.
Get to the office early so you can finalize the leasing activity report ahead of an on-site meeting with one of your landlord clients this afternoon. You instantly generate the report in VTS and print several copies to take with you. Your team has been sharing updates in real-time, so the landlord is already aware of the status of their deals and is ready to have conversations about high-value deals that require attention.
While you wait for the updated leasing activity report, you review your calendar for the day. You have several tours scheduled. Dig through your notes and old emails to refresh yourself on the tenants so you can tailor the tours and highlight key talking points based on the tenants' requirements.
With the leasing activity report complete, you review your calendar for the day. You have several tours scheduled. In VTS, you review the deal profiles for each tenant to easily refresh yourself on the tenants' requirements, so you can tailor the tours and highlight key talking points for each one.
Attend a weekly team meeting to review demand in the market. Everyone on your team has been tracking requirements individually, so this time is spent sharing and fact-checking new requirements rather than creating strategies.
Attend a weekly team meeting to review demand in the market. Since your team has been tracking requirements in VTS, you're able to spend this time strategizing about how you could place these tenants in your clients' portfolios.
Your first tour is tough. You furiously scribble down notes the entire time outlining the tenant's feedback and can't answer their questions on the spot. The tenant won't commit to a proposal until they have all of the information. When you're back in the office this afternoon or later in the week, you'll have to look into their questions and send a follow-up email to move this deal forward.
Your first tour goes smoothly. You log all of the tenant's feedback in real-time and answer their questions about the space using the VTS mobile app. The tenant is interested in moving forward with a proposal, so you update the deal status in the VTS app. Your landlord client is automatically notified.
In between tours, you check your email and see a message from a tenant rep about a new tenant requirement. You forward the message to your team to see if they know if there are any other spaces that could work and make a mental note to follow up with calls when you're back in the office.
In between tours, you check your email and see a message about a new tenant requirement. You search your spaces in the VTS app and immediately find several options that could work. You easily share them with the tenant directly from the app. VTS also automatically adds an inquiry to each space, allowing you to follow up on the lead later.
On your second tour, the tenant is unhappy with the space. Off the top of your head, you're not familiar with any other spaces in the building that meet their requirements. You'll have to reschedule the tour after digging through spreadsheets and checking in with your team to find a new space that better meets their requirements.
On your second tour, the tenant isn't happy with the space. Thankfully, in the VTS mobile app, you can see other spaces that meet their requirements on the spot. You immediately bring them to a different space in the same building that's a better fit. You're also able to share marketing collateral on the fly for the new space as well as several others that are nearby.
After your tours, you head to the leasing meeting with one of your landlord clients. Since the report was finalized this morning, the landlord didn't have time to review everything beforehand. You spend the meeting going line by line through everyone's updates. Because there's so much to cover, you'll need to schedule a follow-up meeting in order to create specific action plans for each of the spaces. You leave without a clear direction on how to move your deals forward.
After your tours, you head to the leasing meeting with one of your landlord clients. You and your team have been sharing updates and the landlord has been responding in real-time, so you spend the meeting making strategic decisions to move deals forward. Everyone leaves the meeting feeling clear about next steps and the landlord is happy.
When you finally get back to the office, it's time to tackle all of the follow-up tasks that have built up throughout the day. You work late trying to get caught up. On top of that, an asset manager calls to get an update on how your tours went today, which further derails your evening.
With VTS, you were able to stay on top of tasks that came up throughout the day. Right before you head for a happy hour with some clients, an asset manager tags you in a comment in VTS confirming next steps on the proposal from your earlier tour. You head to happy hour pleased with how the deal is progressing.
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