A New Way to Track Rent Relief Requests in VTS

A New Way to Track Rent Relief Requests in VTS
Thought Leadership
  • 6 Mar 2024 · 7 MIN READ

    From Fifth Avenue to Neighborhood Boutiques: A Closer Look...

    Read more
  • 14 Feb 2024 · 13 MIN READ

    Joe Stokes, Chief Product Officer of CBRE Property Management,...

    Read more

A New Way to Track Rent Relief Requests in VTS

Julia Woodward
Julia Woodward
Sr. Manager, Content Marketing, VTS

We know that managing rent relief requests from tenants has been a key challenge for many landlords. To help, we’ve launched an update to TRM: Tenant Profiles now feature a new Interaction Type called Rent Relief Request.

This new interaction type enables you to easily and centrally track and manage requests received by your team members and third-party partners. And, since Tenant Profiles provide portfolio-wide visibility into tenant relationships and revenue exposure, this update gives teams the context they need to approach requests from the lens of their portfolio-wide relationship with a tenant, even if a tenant has only requested relief on one of their numerous leases so far.

These updates will also be surfaced in our new COVID-19 Business Risk Dashboard to help your company better mitigate portfolio risk related to vulnerable tenants.

How to track rent relief requests on the tenant profile

To log a tenant’s Rent Relief Request, visit their Tenant Profile in TRM and select the “Rent Relief Request” Interaction Type in the Updates tab.

A New Way to Track Rent Relief Requests in VTS

If you don’t have TRM enabled in your VTS account, reach out to your Account Manager to understand more.

Not a VTS customer? Contact the VTS team today.

Julia Woodward
Julia Woodward
Julia Woodward is a Sr. Manager, Content Marketing at VTS.

Interested in learning more about the VTS Platform?

Request a Demo
subscribe-img
ic-vts-white-logo
VTS Resources
Happy Clients
Customer Success Stories

Hear the most proactive, forward-thinking executives who use commercial real estate software to increase their ROI speak about their partnership with VTS.

cs-img
Product
Platform Innovations

See what's new and improved for customers across the VTS Platform.

Who we are
About Us

Learn about the VTS mission and the change we’re here to create.

We’d Love to Hear From You

Sales & Support

Looking for a specific office?

Visit our Contact Us page

Please Fill out the Form Below

Lorem ipsum filler text secondary line for more description

Sign up for a Free Demo

Thank you for your demo request.

We’ll be in touch with you shortly.
In the meantime, take a peek at our customer stories.

Learn how best-in-class firms accelerated their portfolios with VTS
Learn more