AREP Selects VTS Rise to Provide Enhanced Tenant Experience Solution, AREPx

NEW YORK — April 5, 2022 — VTS, the commercial real estate (CRE) industry’s leading leasing, marketing, asset management, and tenant experience technology platform — today announced that American Real Estate Partners (AREP) has selected VTS Rise as its tenant experience provider for the company's tenant experience app, AREPx. As the industry’s most comprehensive tenant experience solution providing occupiers, operators, and visitors an immersive, tech-enabled experience, VTS Rise will power AREPx across the majority of its portfolio - primarily in the Washington, D.C., Baltimore, and Philadelphia metropolitan areas. The selection of VTS Rise emphasizes AREP’s continued commitment to leveraging best-in-class technology to manage and operate real estate for their valued tenants and builds on AREP’s existing relationship with VTS as a key PropTech service provider.

“As an innovative building owner and manager, AREP has always recognized that providing a welcoming, modern, and user-friendly environment is paramount – making its properties a sought-after workplace destination,” said Nick Romito, CEO of VTS. “With the support from VTS Rise, AREPx affirms and advances AREP’s commitment to its customers by providing convenience and connection through innovation, a hospitality-driven approach, and state-of-the-art technology.”

AREPx provides AREP’s tenants with a seamless and curated experience specific to each individual property, delivering hyperlocal content, amenities, programming, and digital access throughout the property. Through AREPx, tenants will be able to enter the building, book conference space, provide guest access, engage with their property team, and stay up-to-date on community and building events through notifications and news that’s relevant to them. In addition, the VTS-powered AREPx app will enable the property teams to better understand what their tenants need to enhance their experiences. Currently available in select properties, with more planned in the future across the portfolio, the integration of VTS Rise will immediately enhance AREP’s connection to its tenants.

“As our tenants return to the office, we are partnering with them to ensure that their work environments are places where people want to be and can perform at their best. An enhanced AREPx delivers on our promise to create inviting, value-rich workplace experiences, and gives us a powerful tool to measure how we’re doing and stay agile in how we serve the most important people within our building— our customers,” said Paul Schulman, Principal and Chief Operating Officer.

With VTS Rise, VTS now provides the CRE industry with a fully-integrated platform comprising four major product offerings that assist commercial owners, operators, investors, developers, and users. With the power of the entire VTS platform behind it, VTS Rise enables landlords  to see the rate in which tenants are coming back and how it compares to their occupancy trends, while also marketing new space to existing tenants once it is available. With the addition of VTS Rise, VTS now enables the landlord teams to collaborate and build out their operations strategy with an entirely new set of data, and service their tenants with a level of accuracy and speed the industry has never seen.

VTS Rise has achieved occupier and workforce engagement of up to 95 percent, enabling entire asset teams to accurately assess how they and the building are performing for tenants, and adjust their operations and leasing strategy accordingly. For the first time, landlords can measure how they’re doing and be agile in how they service the most important person within their ecosystem — their customers.

With over 30 integrations to partners across the PropTech spectrum, VTS Rise provides the most in-depth level of integration across the entire building. VTS’ patented beacon technology makes VTS Rise the only tenant experience solution that can provide information about where occupants spend the most time throughout the asset, helping landlords improve and measure their capital improvements strategy and helping them to better understand the needs of tenants while in the office. In addition to data, VTS Rise can assist in obtaining direct tenant feedback through real-time polls, surveys, and mobile service requests.

About VTS:

VTS is the commercial real estate industry’s leading technology platform that transforms how strategic decisions are made and executed across the asset lifecycle. In 2013, VTS revolutionized the commercial real estate industry’s leasing operations with what is now VTS Lease. Today, the VTS Platform is the largest first-party data source in the industry and delivers data insights and solutions for everyone in commercial real estate to fuel their investment and asset strategy, leasing and marketing automation, property operations, and tenant experience.

With the VTS Platform, consisting of VTS Data, VTS Market, VTS Rise, and VTS Lease, every business stakeholder in commercial real estate is given the real-time market information and executional capabilities to do their job with unparalleled speed and intelligence. VTS is the global leader with more than 60% of Class A office space in the U.S., and 12 billion square feet of office, retail, and industrial space is managed through our platform globally. VTS’ user base includes over 45,000 CRE professionals and industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, Boston Properties, Oxford Properties, JLL, and CBRE. To learn more about VTS, and to see our open roles, visit www.vts.com.

About American Real Estate Partners (AREP): 

Headquartered in the greater Washington metropolitan area, AREP is an institutional fund manager, and operating partner focused on data center office, and residential/mixed-use repositioning and development throughout the East Coast. Since its founding in 2003, AREP has deployed over $4.5B across targeted geographies, comprising more than 17M SQF of class-A real estate, and currently oversees over 10 million square feet of assets. AREP’s vertically integrated real estate platform provides best-in-class expertise in all ownership disciplines, from investment strategy, acquisitions and development, to asset management, leasing and building operations. By leveraging this expertise, AREP remains at the leading edge of real estate innovation, maximizing investment and building performance to provide real value. For more, please visit AREP's Newsroom.