In the current economic climate, the competition for attracting and retaining quality tenants has top landlords exploring new strategies. Tenant experience has emerged as pivotal to engaging tenants, extending lease agreements, and closing new deals. However, not all businesses understand the breadth of tenant experience, which means they’re missing out on key components that would unlock growth.
In this ebook, we explore:
- The explicit, updated definition and complete scope of tenant experience
- What challenges landlords face, and how tenant experience offers modern solutions
- The short and long-term implications of keeping to the status quo
- How the ultimate tenant experience can generate success today and prepare your business for the future of the industry
