Product updates

List of currencies supported is expanded to all currencies available through Stripe, so properties operating across borders can collect payments in the currencies their tenants actually use.

Set preventative maintenance schedules to expire automatically when tasks go uncompleted and keep your maintenance queue clean without requiring manual cleanup from your team.

Upgraded reporting for work order with improved data sorting, customizable row limits on exports, new status tracking columns, and more filters.

Work Orders module gets user experience and interface enhancements that makes admin tasks faster and the mobile experience clearer.

The new Invoice Manager role gives tenants the ability to view and pay invoices directly, without requiring admin intervention for every transaction.

Property and tenant admins now control exactly who can join the building by restricting access to approved email domains without needing IT support.

New email designs for New Accounts & Onboarding, invoices in Billing & Operations, and events, surveys, submissions and waitlists within Content & Surveys.

Admins can now enable Smart User Management which manages access to parent and building channels when users are no longer tied to certain offices, tenants, and buildings.

Two new billing reports added - the Building & Tenant SR Charge Summary and the Tenant SR Charge Summary reports. These reports will streamline month-end invoicing, support internal audit workflows, and provide tenants with a transparent, comprehensive breakdown of all Service Request (SR) charges.

Expands the list of supported currencies within VTS Activate to include the majority of currencies supported by Stripe and updates csv export formatting

Allows administrators to manually override the pre-filled "Rate" on a draft work order service request.

Optional auto-expire toggle for Preventative Maintenance (PM) schedules

Improved data sorting, enabling row limits customization during download, new data columns for status tracking, and more granular filtering options

The new Invoice Manager role gives tenants the ability to view and pay invoices directly, without requiring admin intervention for every transaction.

Property and tenant admins now control exactly who can join the building by restricting access to approved email domains without needing IT support.

New email designs for New Accounts & Onboarding, invoices in Billing & Operations, and events, surveys, submissions and waitlists within Content & Surveys.

Admins can now enable Smart User Management which manages access to parent and building channels when users are no longer tied to certain offices, tenants, and buildings.

Two new billing reports added - the Building & Tenant SR Charge Summary and the Tenant SR Charge Summary reports. These reports will streamline month-end invoicing, support internal audit workflows, and provide tenants with a transparent, comprehensive breakdown of all Service Request (SR) charges.

Operationalize data into actionable insights with improved Work Order Reporting which includes standardized date formatting for better sorting, significantly increased row limits for large datasets, and new filters for activity logs.

Centralize visitor management on floor routing and host needs on Kastle badge systems. This automation reduces check-in friction, manual coordination, and ensures a seamless arrival experience.

Empower property staff to manage high-volume visits by simultaneously updating the status of dozens or hundreds of visits directly within the Visitor Management log.

Property admins now have create, read, update, and delete control over billing charge codes and categories directly through the VTS Activate platform.

Experience a unified and efficient workflow with our improved BuildingEngines Prism integration. Enjoy one-click access and effortless switching between multiple buildings, all without extra logins.

Streamline your financial reconciliation process with the new tax paid column in the Activate Transactions table. Easily assess tax amounts per transaction directly within Activate or export this data for comprehensive financial reporting.

VTS Activate now provides accurate tax calculations for inclusive tax systems, ensuring compliant and reliable financial reporting in international markets.

Experience more effective communication with our enhanced push notifications. Now with significantly increased character limits, you’ll receive clearer, more detailed alerts, leading to improved responsiveness and engagement.

Streamline your data management and reporting by manually linking external property, lease, and suite IDs to VTS Activate. Gain a unified view of your data, improving accuracy and facilitating seamless integration with other systems.

Improve resource management with the ability to manually input labor hours for service requests. This ensures your operational data reflects the true time spent on each task, leading to better financial reporting and more effective resource allocation.

Streamline billing process and improve cash flow by automatically including work order charges in your clients’ invoices. Reduce manual effort and minimize errors with this integrated solution which gives further control over invoicing options - namely setting up monthly, set date, or no invoice.