One App, Access Anywhere
I’m sure you’ve heard by now about how Activate is killing the keycard. And with this year’s introduction of VTS Activate Workplace, we’re taking it to the next level. With VTS Activate, users can store multiple credentials in their Apple Wallet to unlock access at both the street and their suite, and even across buildings. The possibilities are endless to create a campus-like environment among buildings and between offices to unlock the real potential and power of everything you offer.
Centralized Access Management
With access to many buildings and spaces, centralized access management is critical. No one wants to spend time navigating complicated systems every time a new tenant employee gets hired, leaves, or needs access to a particular space or building. With Activate, making changes to user access is as easy as a click.
Even better, you can grant tenant admins permission to self-manage building access for their employees. Delegate tenant admins as much control as desired to make managing access quick and simple for everyone. We continue to expand our library of deep, direct access control system integrations; with Activate, you get the best of both worlds, centralized access AND a consolidated tech stack.
Intuitive Visitor Experiences
With the upgraded admin invitation experience, inviting visitors has never been more intuitive. Tenant admins can now invite guests with just a few clicks without losing the advanced configurability you can expect from Activate.
New access control system integrations provide visitors with building access via the QR code on their guest passes. When a registered visitor scans their QR code:
- Their host will automatically be notified of their arrival.
- Guests can skip the office front desk.
- Hosts can rest assured that their visitor has secure building access.
Streamlined Visitor Management
In addition to visitor access, here are a few new features to streamline management for everyone:
- Dymo Printer Integration: Makes it simple for clerks and security staff to print physical visitor passes directly through Activate.
- Push Notifications: In addition to emails, hosts now receive a push notification when a visitor checks in so they’re ready to greet their guest.
Configurable Property Operations
From work orders and preventive maintenance to invoices and communications, your teams view and manage building operations all in one simple, powerful app. What sets Activate apart is its configurability — it’s as simple or powerful as you need it to be, so your tech adapts to your building, and your building doesn’t adapt to fit your tech.
Empowering Operations Teams
Activate gives you the control to create functionality-based permissions tailored to your building and teams. You decide which teams have permission to view, create, edit, or delete practically anything in your app.
- Configure Interactive Steps: Guide staff through maintenance tasks with interactive schedule steps to increase efficiency.
- Configure Meter Readings: Trigger escalation notifications and view reading trends in your building’s operations command center.
- Enhanced Notifications: Trigger push notifications and configure alerts, including enhanced service request escalation alerts.
Simple Billing and Payments
Building upon the features included in Activate’s spring ‘24 release, we’ve added new billing and payments features to streamline your operations and increase NOI.
Product Catalog and Subscriptions
Our Product Catalog allows you to curate a list of billable items, materials, and services to collect payment easily. Property teams save time by no longer needing to localize pricing across regions and gain better visibility into tenant purchases.
Additionally, the new Subscriptions feature opens doors for revenue-generating offerings like:
- Gym memberships and locker rentals.
- Bike spot rentals and maintenance fees.
- Flexible billing cycles (weekly, monthly, or annually) with automated email invoices.
Coming soon: Users can complete purchases with Apple Pay for a quick and simple payment experience.
Strengthen Your Community
Creating a sense of community is no small task, but it shouldn’t be complicated. Our new dynamic section enhancements allow you to pin and organize your content with ease.
- Date Filters: Tenants can find relevant events based on when they’ll be in the office.
- Custom Tags: Group similar content to improve analytic reporting and enhance discoverability for end-users.
Actionable Insights → Increase Renewal and Expansion Probability
With retention as a primary focus, understanding tenant sentiment is incredibly powerful. With a new tenant admin sentiment survey (now in limited availability), you can easily understand your audience’s needs. Feedback results are populated in-app, allowing you to create proactive strategies to influence renewals.
Global Data Cohesion
For customers with global properties, we’ve updated our analytics dashboards:
- Local Time Zone Reporting: All data and insights now populate based on the property’s location rather than the admin’s location.
- Flexible Work Order Billing: Quickly see charges, statuses, and charge codes, with the ability to download a CSV for deeper analysis.
3 Quick FAQs
1. How does Activate Workplace replace traditional keycards?
It allows users to store access credentials directly in their Apple Wallet. This enables "street-to-suite" access across multiple buildings and offices using just a smartphone, creating a seamless campus experience.
2. Can tenant admins manage their own teams?
Yes. Building owners can delegate access management to tenant admins. This allows them to independently hire, remove, or adjust access for their employees with a single click, reducing the administrative burden on property staff.
3. What kind of recurring revenue can I generate with the Subscriptions feature?
The subscriptions tool is designed for recurring charges such as gym memberships, bike storage, or locker rentals. It supports weekly, monthly, or annual billing cycles with automated notifications to streamline your NOI growth.
We’d love to show you more about what’s new to activate every tenant, space, and team. Reach out to get a free demo.
